Dynamics 365 Customer Engagement Consultant (3) /// Permanent
4 to 8 Years

Job Description Apply
Standard Title Sr. Consultant
Location/s Chennai
Standard Title Sr. Consultant
What we are looking for?

  • Expert in the following areas

    • Microsoft Dynamics CRM / Microsoft Dynamics 365 Customer Engagement -Know How of both the versions

    • Advanced Customisation, Plugins, Custom CRM workflows, Javascript and Odata-Endpoint 

    • Experience in CRM development on Sales, Customer Service module, Marketing and Custom Entities

    • Experience in creating Technical Design Documentation

    • Custom SSRS Reports, FetchXml based reports

    • Basic .Net(C#) and WCF/Web-services, Web APIs

  • Hands-On in the following areas

    • ASP.Net

    • SQL Server, SSIS

    • System integration experience with third party systems
      • Experienced in Dynamics CRM 2015 integrations with back office applications
      • Experience of integration with telephony, SMS & third party email gateways
      • Experience in data mapping, data cleaning and data enrichment for data migration.
      • SQL Querying & experience in SQL staging based migrations to CRM
      Experienced in multi-server on premise CRM deployment including IFD configuration

  • Good to have skills:
    • Experienced in add-on like Unified Service Desk, Click Dimensions, Socials Analytics and Social Media
    • Experienced in CRM/ADX portal integrated with CRM Hands-on
    • Experienced in Scribe tool for data migration/integration


What will you do?

  • Develop high quality deliverables specific to requirements through customization, configuration & custom coding following coding conventions, standards & best practices.

  • Collaborate & work with cross location project team while project execution

  • Design the solution as per the requirements with in and/or extended dynamics CRM boundaries and come out with technical design document.

  • Travel to client side for work delivery as per the requirement.

  • Participate in the pre-sales activities for RFP responses, proposal & demo preparation

  • Manage a team for the work delivery as per the project plan with in deadlines

What we offer?

  • Friendly and Fun work environment 

  • Opportunity to work with industry veterans

  • Opportunity to attend technical boot-camps / training